Privacy Policy

Introduction

magenta-wind respects your privacy and is committed to protecting your personal data. This privacy policy explains how we collect, use, and safeguard your information when you visit our website or use our services.

We operate in accordance with the Australian Privacy Principles contained in the Privacy Act 1988 (Cth) and applicable state legislation.

Information We Collect

We may collect the following types of personal information:

• Name and contact details (email address, postal address)
• Vehicle information (make, model, registration details)
• Service history and preferences
• Payment information for completed transactions
• Communication records from enquiries and correspondence
• Technical data including IP address, browser type, and device information

How We Use Your Information

Your personal information is used for the following purposes:

• To provide and manage automotive services you request
• To communicate with you about bookings and service updates
• To improve our website and customer experience
• To send relevant information about our services (with your consent)
• To comply with legal obligations

Legal Basis for Processing

We process your personal data based on:

• Your consent where you have provided it
• Contractual necessity to fulfil service agreements
• Legal obligations we must comply with
• Legitimate business interests that do not override your rights

Data Sharing

We do not sell your personal information to third parties. We may share data with:

• Service providers who assist with our operations (under strict confidentiality agreements)
• Professional advisers including lawyers and accountants
• Regulatory authorities when required by law

Data Security

We implement appropriate technical and organisational measures to protect your personal data against unauthorised access, alteration, disclosure, or destruction. These measures include encryption, secure servers, and access controls.

Data Retention

We retain your personal information only for as long as necessary to fulfil the purposes for which it was collected, including any legal, accounting, or reporting requirements. Service records are typically retained for seven years following the last transaction.

Your Rights

Under Australian privacy law, you have the right to:

• Access personal information we hold about you
• Request correction of inaccurate information
• Request deletion of your data in certain circumstances
• Withdraw consent for marketing communications
• Lodge a complaint with the Office of the Australian Information Commissioner

Cookies

Our website uses cookies to enhance your browsing experience. For detailed information about our cookie practices, please refer to our Cookie Policy.

Changes to This Policy

We may update this privacy policy periodically. Any changes will be posted on this page with an updated revision date. We encourage you to review this policy regularly.

Contact Us

If you have questions about this privacy policy or wish to exercise your rights, please contact us:

Email: [email protected]
Address: 42 Automotive Drive, Richmond VIC 3121, Australia